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We Provide Wide-range of Asterisk Support Services for applications that enhance the Asterisk Platform. From programming to Custom Configurations. If your looking for help with your ViciDial installation or a Call-center looking for someone to help you with Queuemetrics we can help. We provide our customers with "remote Asterisk support ".

 

                Our TrixBox, Vicidial, Elastix, & Asterisk Support Includes:

 

Dial Plan Programming: We can configure all types of dial plans from basic to billing, call center, IVR or any custom application dialplans.

 

SIP Trunk Configuration: In order for your Asterisk PBX server to make or receive calls from the
outside world you need SIP trunks. We can help you find the best provider, configure your
sip trunks and make sure you get the best quality.

 

DID Configuration: a DID is a phone number that can be assigned to your Asterisk PBX. Depending on the type of business you have you might need one or many phone numbers.

 

SIP or IAX Client Configuration: Whether you are using soft phones, sip phones, ATA, or any kind of VoIP phone hardware, we can provide hassle free configuration.

 

IVR and ACD: IVR (Interactive Voice Response) and ACD (Automatic Call Distribution) are key
for you to provide your customers with the proper automated information and call routing
when they call your business phone line.

 

Inbound Queue Configuration: If your operation is customer service or inbound sales intensive, setting up the proper queue is very important for reducing abandoned calls and increasing sales and customer satisfaction. asteriskneeds.com can help!
 
Predictive Dialer Setup: Predictive dialers are a specialty of ours. Contrary to manual dialing predictive dialers have many parameters that require tune up and configuration for the dialer to work properly.
 
Troubleshooting & Fixing Problems: Don't let your business suffer from server crashes, bad quality phone calls, or PBX failures. Our experts can troubleshoot and solve any problems on your VoIP telephony system
 
Customization and Integration: Have a certain telephony need in mind? We can help customize any VoIP or Telephony solution you might need. We can also integrate your PBX or Telephony solution with third party applications such as Vtiger CRM, a2billing, and Email Servers.
 
  Custom Applications: If your business requires a unique feature or application to be developed, our on staff programmers can do it for you. 
 
Our Support staff is available 24 x 7 and can help you troubleshoot your asterisk related issues.

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