asteriskneeds

We offer a wide range of support solutions to fit just about any business need. Support plans are available in a wide range of options including 24x7 emergency support. You also have the option to only pay for the services that you require on a pay as you go plan.

We have experienced industry professionals that can help you with Asterisk, Vicidial, general Linux support, network services, customized programming, and numerous other areas requiring tech savvy know-how to get things done.

Let us help get you back up and running.

Emergency support is usually prioritized over any other support of same or lower level. Emergency support is provided 24x7. Response time can vary based on workload and your service plan level if you have one.

If you need guaranteed response times you will want to sign up for a service contract.

If you do not have a service plan that covers the time when you are calling you can pay a jump-charge to receive immediate assistance. The jump-charge is based on the number of servers with VICIDIAL that you have installed and the time of call.